When paying a deposit to us, we assume that you have read and are fully aware of this cancellation policy.

Your reservation will be confirmed by e-mail, the amount payable and any conditions which may apply.

Please confirm your reservation within two weeks by telephone, email, or post if you prefer for security purposes, enclosing deposit payment or your credit card details. Once we have received this, your booking is complete and we will e-mail your confirmation.The balance payable before or on arrival.

All cancellations must be advised and acknowledged by Tropical Coast Retreat by email or writing.

Cancellations within 14 days, will forfeit your total deposit.

Cancellations within 48 hours of arrival will result in the full tariff being deducted.

Cancellation of a one or two night booking within 7 days of arrival will result in the total tariff being deducted.

Visa and Mastercard are accepted, government surcharges will apply to the total tariff.

Please note: Only 3 couples (or 6 people) can stay at one time.  If children are under 15 years both suites must be booked.